Dermatory (b) Retinal Shot Reapair Ampoule 30ml / EXP 2027.01

It shows that the item was delivered on 03/11/25, but I have not been able to locate it. I have also asked at the Post Office, but they were unable to help. I have no idea who I can speak to about this, as there is no phone number, no email, and no live chat available Could you please check where the item was actually delivered?I'm sorry for the long delay in delivering your UBI Group parcel. As the parcel has now been delayed for over 12 days, you might want to contact them to arrange a potential replacement or refund whilst we investigate. We'll be in touch as soon as there is any further news.

EDIT - received full refund from Joom. The item was damaged and leaking everywhere. It's obvious they just sent a damaged item, because it was really well wrapped in bubble wrap, and the courier box was not damaged at all. Not to mention the expiry date is in a few months!!!! If I'm paying this much money, I expect the courtesy of being sent an original non-damaged product. The trust is now down to 0 for Joom deliveries.

The product contains only 2ml sample sachets, not a full 30ml bottle as I expected. When I opened the box, I was shocked to find only 8 sachets (2ml each), totalling just 16ml. This is absolutely ridiculous and feels very misleading. I’m extremely disappointed and will not be buying from this seller again.

The only stuff that works to tame frizz without weight, or an overpowering fragrance. I have natural grey hair, so it needs moisture and shine, which this perfectly delivers. The serum is colourless so it does not yellow my silver

The only stuff that works to tame frizz without weight, or an overpowering fragrance. I have natural grey hair, so it needs moisture and shine, which this perfectly delivers. The serum is colourless so it does not yellow my silver

The only stuff that works to tame frizz without weight, or an overpowering fragrance. I have natural grey hair, so it needs moisture and shine, which this perfectly delivers. The serum is colourless so it does not yellow my silver

The only stuff that works to tame frizz without weight, or an overpowering fragrance. I have natural grey hair, so it needs moisture and shine, which this perfectly delivers. The serum is colourless so it does not yellow my silver

Arrived within 2 weeks not used as yet but have other missha products Update have used a lovely thick serum which I use in my last step before spf. Leaves skin so soft and I love how you can mix it with foundation