Tonymoly Intense Care Gold 24k Snail Serum 35ml

I owe an apology to Joom and seller!! I made a mistake thinking that the product I ordered hasn’t arrived but in fact it did. I mixed up the boxes🙈And I am terribly sorry for leaving a bad review a few day ago. What happened was that I ordered both, a green tea toner and a black tea youth enhancing toner, first one for the morning and second one for the night skin care routine. They came both in green color packages separately, and I mistakenly thought they are both the green tea one🙈😭 I am truly sorry for the mix up. I was busy and didn’t even open the boxes to check the content and once I did and once I properly read what’s on the boxes I realized that the mistake was mine not Joom’s nor the seller’s. Please accept my apology for the wrong review, I am writing now to correct it and I will share the photos of both toners that I have received only a week apart. Once again, my apologies and thank you Joom snd thank you seller❤️❤️❤️ I am sharing the photo so you can see how I made a mistake.

⭐⭐⭐⭐⭐ This set has truly become one of my favorites — I absolutely love it. First, the eye cream comes with a built-in vibrating applicator, which makes application so easy and relaxing. You just glide it around the eyes and it does the work for you. The serum feels very gentle and pleasant on the skin, with no stinging at all. The cream also has a very nice texture. It feels slightly sticky after application, but since I only use it in the evening and at night, it doesn’t bother me. I don’t think this set is ideal for morning use before makeup, but as a nighttime routine, it’s amazing. I’ve been using it for about two weeks now after hearing so many good reviews, and so far I’m very impressed. If it continues to work well for my skin, I will definitely repurchase. Highly recommended! ✨💖

I never received my order! Payed a lot for 2 products and i never receive any delivery although i mailed the firm where my package is as it stood delivered….meanwhile i try allready to reach them and it says after 1 month after receiving you can not get your money back?? I just send the firm again a mail that i did NOT received my payed package. I can officialy prove i was in another country that day because i was on holidays! Hopefully they are correct towards their consumers and i can later on leave a positive review lets hope.

Subject: Product received in poor condition Dear Joom, Today I received my order of the Retinal cream, but unfortunately, it arrived in poor condition. The cream tube is broken and the cream has spilled inside the box, rendering it unusable. Could you please assist me with a solution? I've attached photos of the product in its current state. Thank you for your attention and prompt response. Best regards, John Medina

I received an item with damaged cap and leaking. I reported the case and it is now almost a month with no resolution. It takes them weeks to reply and they first offered me a 10 % discount which I did not accept. Then a 20 % discount. I explained the item was bought as a present and cannot be used in this condition. Last message from my side was sent on February 26, today is March 5th - no feedback. Avoid this seller.

Хороший тинт. Хватает на весь день. Отдушки у него нет, но возможно, для кого-то это плюс. Он не совсем как блеск, за день он как будто немного впитывается в губы, как масло для губ. ENG: The tint is good. Lasts for the whole day. It doesn’t smell like anything, but maybe it’s an advantage for some people. It’s not really gloss-like, after a long day it gets kind of absorbed into the lips, like a lip oil.

Fraud or negligence. I received a serum with a broken seal — clearly opened before shipping. The shipping box was completely intact, so the seller is fully responsible. They ignored my complaint and refused to offer a refund. Selling cosmetics like this shows total disregard for customers and a complete lack of responsibility. Do not buy here if you value your money and health.

Thank you, this is my third time ordering this cream. It's suitable for sensitive skin and feels great after application. I highly recommend it! This is my first time ordering the eye cream, so I'll leave a review later. They gave me a free sample of the face cream with SPF 50, thank you so much, that was a nice touch ❤️.